Returns Policy
Convenient portable products
Our Liability
We currently supply products for domestic and private use. If you use the product for any commercial, business or resale purposes, we will have no liability to you for any loss of profit, loss of business, loss of anticipated savings, business interruption or opportunity.
We do not in any way exclude or limit our liability caused by negligence, fraud or fraudulent misrepresentation or any matter for which we may not exclude or limit our liability under any applicable law.
We will not be liable or responsible for any failure to perform, or any of our obligations that is caused by an event outside our control. An event means any act, event, omission, or accident beyond our reasonable control.
Nothing in these terms and conditions shall affect your rights as a consumer under the applicable law in the jurisdiction in which you are a resident.
From time to time, we may change our policy to ensure this aligns with our product and services. Updates will be made via our website without prior notice.
Returns Policy
At MedGn, your satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a straightforward return process:
- Eligibility for Returns: Items can be returned within 28 days of purchase. To be eligible for a return, products must be unused, in their original packaging, and in the same condition as when you received them.
- Return Process: Contact our customer service team at info@medgnsupply.co.uk to initiate a return. Please provide your order number and details of the item you wish to return.
- Non-Returnable Items: Certain products, such as hygienic products and items on sale, are non-returnable. Please review the product description carefully for information before making your purchase.
